• Responding to customer inquiries and claims. • Ensuring accurate and correct responses, reducing human errors and increasing customer satisfaction. • Providing instant updates on the status of claims and requests. • Explaining the types of insurance and the differences between them, along with the best available services. • Offering solutions or processing service requests easily through automated responses. • Instantly responding to customer inquiries and providing information related to insurance documents, premiums, coverage, and claims quickly and accurately. • Identifying the type of customer inquiry and automatically directing it to the appropriate department, reducing wait times and improving service quality. • Receiving customer calls and providing solutions or processing service requests easily through automated responses. • Ensuring a smooth experience for customers of various nationalities by interacting in their preferred language. • Providing continuous support without long wait times, enhancing customer trust in the company. • Ensuring accurate and professional responses, reducing human errors and increasing customer satisfaction.