facilities

Facility Management and Operations Companies

Operational companies, regardless of their nature, rely on time and completing tasks with the required efficiency. Therefore, the smart communication assistants from "RoboCalls" will effectively follow up with current clients, as well as attract more clients through AI-powered smart features.

Incoming Calls

• Receiving requests for various services such as inquiries or service execution requests and scheduling them automatically. • Following up on field service requests and providing updates. • Instantly responding to inquiries, offering quick answers to clients, thereby enhancing their satisfaction. • Easily directing calls to the relevant departments or specialized staff. • Collecting information about clients and their needs to improve the provided service. • Reducing the workload on reception staff, allowing them to focus on more important tasks.

Outgoing Calls

• Follow-up calls after service completion to ensure customer satisfaction. • Reminders about service updates and new offers. • Surveys to measure customer satisfaction by collecting feedback on the provided service to improve quality. • Promotional calls to present new services or special offers to clients. • Reminders for important appointments or scheduled services, reducing no-show rates. • Enhances sales opportunities by following up with interested customers and presenting suitable offers.